TEXT ONLY LINE: 778-91VOILA (8-6452)
Cancellation Policy: We understand that on occasion you may not be able to make your appointment.
Voila sends out an e-mail 2 days prior to and a text 4 hours prior to your appointment at which time you have the opportunity to call and cancel your appointment if need be. Should you require cancellation within 4 hours of your appointment or no show, you may be required to pay 20% of the appointment value due. This is because we cannot book somebody in the open appointment spot on such short notice. Should this happen on more than one occasion, we would inform you that you may be required to e-transfer a deposit of $30 dollars to use towards your 20% no show fee before booking future appointments.
We appreciate your understanding on this matter.
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